Mitchell Brand Management Privacy Policy
Effective Date: 05/26/25
Last Updated: 10/06/25
At Mitchell Brand Management (MBM), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase our digital products (including those offered through MBM Academy), or contact us.
This policy applies to all MBM-related brands, products, and services, including but not limited to our consulting practice, MBM Academy resources, and digital downloads offered through trusted third-party platforms such as Gumroad.
By using our website or purchasing our products, you consent to the practices described in this Privacy Policy.
1. What We Collect
We may collect the following information when you interact with our site:
Name and email address (e.g., via forms, downloads, or subscriptions)
Purchase details (product purchased, date of transaction)
Optional information you provide via intake forms, surveys, or communication
Device/browser data collected through cookies or analytics tools
We do not collect or store sensitive personal information such as credit card numbers, Social Security numbers, or health data. All payment transactions are securely processed through trusted third-party platforms (e.g., Gumroad), and we do not have access to your full payment details.
2. How We Use Your Information
We use the information you provide to:
Deliver your digital product(s) or service(s)
Communicate with you regarding your purchase, updates, or support
Send occasional marketing or educational emails if you opt in
Analyze site performance and improve your experience
We do not sell or rent your personal information to third parties.
3. Third-Party Services and Data Sharing
We may engage trusted third-party service providers to support website operations, analytics, marketing, or communication (for example, website hosting, analytics tools, or email delivery).
These providers are given access only to the information necessary to perform their functions and are contractually obligated to keep it confidential and secure.
Our website may also contain links to external sites not operated by Mitchell Brand Management. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies when visiting them.
4. Legal Basis for Processing (European Visitors)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:
Consent — when you provide it voluntarily (e.g., opting in to emails).
Contract performance — when processing is necessary to deliver your purchased product or service.
Legitimate interest — when processing is required to improve user experience, ensure security, or maintain business operations, provided such interests are not overridden by your rights and freedoms.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
Purchase records may be retained for up to five years for accounting, audit, and tax purposes.
You may request deletion of your data at any time by contacting us at privacy@mbmstrategy.com.
6. Your Rights (California and European Visitors)
If you are located in the European Economic Area (EEA) or California, you may have additional rights, including the right to:
Request access to or correction of your personal data
Request deletion of your information from our records
Object to or restrict the processing of your data
Request data portability (receive a copy of your data in a machine-readable format)
Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at privacy@mbmstrategy.com, and we will respond promptly.
7. Cookies and Tracking
Our website may use cookies or similar technologies to:
Track visitor behavior for analytics
Improve site performance and content delivery
Remember user preferences (if applicable)
You can disable cookies through your browser settings at any time. By using this site, you consent to our use of cookies as outlined here.
For more detailed information about the cookies we use and your options to manage them, please refer to our separate Cookie Notice (if available) or manage your preferences via your browser settings.
8. Data Security
We use secure platforms and take reasonable steps to protect your data. This includes the use of HTTPS encryption, secure servers, and trusted third-party processors for payments and communication.
While no system can guarantee absolute security, we strive to safeguard your information using commercially accepted best practices and regular review of our procedures.
9. International Data Transfers
If your data is transferred or processed outside your country of residence, we ensure appropriate safeguards are in place consistent with applicable privacy laws to protect your personal data.
10. Children’s Privacy
Our products and services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children.
If you believe a child has provided us with information, please contact us for immediate removal. Users under the age of 18 should obtain parental or guardian consent before providing personal data.
11. Staff Training and Awareness
We maintain internal practices for training and awareness to ensure any staff handling personal data follow consistent, compliant, and secure data-handling protocols.
12. Changes to This Policy
We may update this policy periodically. The “Last Updated” date reflects the most recent version. Continued use of our website or products after any updates constitutes your acceptance of those changes.
13. Contact Us
For questions, concerns, or data-related requests, please contact us at:
📧 privacy@mbmstrategy.com
🌐 www.mbmstrategy.com