As AI reshapes job search and career development, many workforce coaches feel unprepared to guide participants confidently. Our Custom Training services bridge that gap, combining practical, role-based sessions with your agency’s workflows to elevate coaching quality, staff AI fluency, and participant results.

Driving Measurable Workforce Outcomes

• Boost staff confidence in guiding participants using AI to reduce dependency on trial-and-error.

• Ensure consistency and quality across coaching, regardless of staff experience.

• Improve participant outcomes by resuming with better alignment to hiring systems, fewer errors, and more interview callbacks.

• Scale knowledge internally so agencies don’t always need external support for future staff onboarding.

What We Train — Focus Areas

Our hands-on modules cover a progression from fundamentals to advanced application:

• AI & ChatGPT Primer for Coaches
  Understand AI logic, its strengths and limits, and best practices for guiding participants.

• Resume Crafting with AI
  Walkthroughs using VERDORA™ and conversational AI to draft, tailor, and refine resumes.

• Troubleshooting AI Outputs
  Strategies for recognizing and correcting off-target or low-quality responses.

• Application Materials & Cover Letter Support
  How to responsibly generate job materials beyond the resume when needed.

Delivery Options

• Live Workshops: In-person or virtual staff sessions led by MBM.

• Train-the-Trainer: Facilitator slide decks and support materials for internal delivery.

• Custom Modules: Tailored sessions designed for agency-specific needs.